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Get Wireless, Inc. was established in Central Oregon in 2001 and has been locally owned and operated since.  The original founder sold her shares of the company in 2006.  There were three stores operating at that time.  Get Wireless quickly expanded to five store fronts and a stong business to business department in an effort to better serve the Central Oregon customer.  Plans to further expand in this region are in progress.


GET WIRELESS MISSION:

To connect our customers with the wireless services, products and support best suited to their individual needs. 


GET WIRELESS VALUES:

Customers - They are at the heart of everything we do
“We say “yes” and have fun!”
We acknowledge every customer who visits our stores.
We refer to the customer by name and treat them as an individual.
We listen and we ask questions in an empathetic and humble manner.
We offer the highest level of expertise.
We offer user friendly technology & processes.
We commit to follow-thorough and invite customer feedback.
We insist on professional attire and communication in person, by phone and electronically.
We actively pursue our customer base – recognizing the value in their return.

Value is superior to price
“Cheaper is not always better”
We believe our product has influence.
We are committed to assist the customer in finding the best product to match their needs.
We train our staff to recognize the value in our products.
We dialogue with the customer to learn what they need, want and expect.
We bundle all the products at the time of sale.

Outside the box thinking
“There’s always a better way”
We encourage creativity and informed risk taking.
We refrain from doing things just because “we’ve always done it that way”.
We find a better way through creative problem solving.
We leverage intellectual property and relationships.
We believe that challenges are opportunities for growth.
If we “fail”, we will “fail forward”.

Professional Business Solutions
“Your best wireless business solution”
We will go to where the business customer is.
We are the business “concierge”, taking care of all their wireless needs start to finish.
We provide cutting edge current technology options.
We train our staff to be highly qualified in meeting the unique business2business needs.
We are committed to business customer follow-through.
We deliver a high level of excellence.

Staff Training
“Details Determine Destiny”
We can do anything individually and more together.
We commit to offering complete training for each staff member.
We believe ongoing, continuous training makes us the most qualified in our field.
We are in constant pursuit of industry training.
We pursue mentoring, coaching and skill development.

Managing with integrity
“What can I do for you?”
We believe people are the priority.
We integrate resources to improve communication.
We believe that accountability promotes growth and insures integrity.
We recognize and celebrate individual accomplishments.
We define “assets” as finances, talents, time and relationships.
We offer a safe environment.


Get Wireless is an authorized T-mobile dealer.



T-Mobile
KUDOs
"I had a difficult time understanding my phone so I stopped by Get Wireless. They fixed the problem in 3 minutes, WOW! It's nice to know I have a place to go when I need help with my phone."
--Lisa Perra
Sales Manager

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